Privacy Policy

synoriluvexa Financial Forecasting Platform

Last Updated: March 15, 2025

Introduction and Scope

synoriluvexa ("we," "our," or "us") operates a financial forecasting and budgeting platform at synoriluvexa.com. We understand that your financial data is among the most sensitive information you possess, and we take our responsibility to protect it seriously.

This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our services. It applies to all users of our platform, including visitors to our website, registered users, and participants in our educational programs.

This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide when registering for our services or participating in our educational programs. This includes your name, email address, phone number, and business information.

Data Type Purpose Retention Period
Contact Information Account management and communication Duration of relationship plus 7 years
Financial Data Forecasting and budgeting services Duration of service plus 3 years
Usage Analytics Service improvement and optimization 24 months from collection

Financial Information

Our platform processes financial data you input for forecasting purposes, including budget categories, expense patterns, and financial goals. We never collect banking credentials or account numbers directly.

Technical Information

  • IP addresses and browser information for security monitoring
  • Device identifiers and operating system details
  • Usage patterns and feature interaction data
  • Session duration and navigation paths

How We Use Your Information

We process your personal information for legitimate business purposes and only with appropriate legal basis. Our primary purposes include providing our financial forecasting services, improving our platform, and communicating with you about your account.

  • Delivering personalized financial forecasting and budgeting tools
  • Processing enrollment in our learning programs scheduled for late 2025 and 2026
  • Sending service updates and educational content about financial planning
  • Analyzing usage patterns to improve platform functionality
  • Ensuring platform security and preventing unauthorized access
  • Complying with legal obligations and regulatory requirements

We never use your financial data for marketing purposes or share it with third parties for their commercial benefit.

Data Sharing and Disclosure

We maintain strict controls over data sharing and only disclose personal information in specific circumstances outlined below.

Service Providers

We work with carefully selected service providers who assist in delivering our platform. These include cloud hosting services, analytics providers, and customer support tools. All service providers sign comprehensive data processing agreements and are required to maintain the same level of protection we apply to your data.

Legal Requirements

We may disclose personal information when required by Canadian law, court orders, or regulatory authorities. This includes compliance with tax authorities, financial regulators, and law enforcement agencies when they have proper legal authority.

Business Transfers

In the event of a merger, acquisition, or sale of business assets, personal information may be transferred as part of the transaction. We would notify affected users and ensure the acquiring entity maintains equivalent privacy protections.

Your Privacy Rights

Under Canadian privacy legislation, you have specific rights regarding your personal information. We've designed straightforward processes to help you exercise these rights.

Access and Portability

You can request a copy of all personal information we hold about you. We'll provide this in a structured format within 30 days of your request. There's no charge for your first request in a calendar year.

Correction and Updates

You can update most of your personal information directly through your account dashboard. For corrections to financial data or account details that aren't user-editable, contact our support team.

Data Deletion

You may request deletion of your personal information, subject to our legal retention requirements. Some data must be retained for tax and regulatory compliance, but we'll delete everything we're legally permitted to remove.

  • Account closure removes all personal identifiers within 30 days
  • Financial data is anonymized after the required retention period
  • Marketing communications can be stopped immediately upon request
  • Analytics data is purged according to our retention schedule

Security Measures

We implement comprehensive security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

All data transmission uses industry-standard encryption protocols. Our databases employ encryption at rest, and we regularly update our security infrastructure to address emerging threats. Access controls ensure only authorized personnel can access personal information, and all access is logged and monitored.

Organizational Security

Our team receives regular privacy training, and we conduct annual security audits. We've implemented incident response procedures to quickly address any potential data breaches. Physical access to our systems is restricted and monitored.

We use multi-factor authentication, regular security assessments, and continuous monitoring to maintain the highest level of data protection.

International Data Transfers

While we primarily store data within Canada, some of our service providers may process information in other countries. When data is transferred internationally, we ensure appropriate safeguards are in place.

We only work with service providers in countries with adequate data protection laws or those who have agreed to standard contractual clauses approved by Canadian privacy authorities. You have the right to obtain information about these transfers and the safeguards we've implemented.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Our retention periods are based on business needs, legal requirements, and the nature of the information.

Account information is retained during your relationship with us and for seven years afterward to comply with business record requirements. Financial data used in our forecasting tools is kept for three years after service termination. Technical logs and analytics data are purged after 24 months.

Changes to This Policy

We review this Privacy Policy annually and update it as needed to reflect changes in our services, legal requirements, or privacy practices. Material changes will be communicated to users at least 30 days before they take effect.

We'll notify you of policy changes through email and prominent notices on our platform. Continued use of our services after changes become effective constitutes acceptance of the updated policy.

Privacy Contact Information

Privacy Officer

synoriluvexa Financial Platform

660 Boulevard Monseigneur-Dubois #100

Saint-Jérôme, QC J7Y 3L8, Canada

Phone: +1 250 756 9901

Email: privacy@synoriluvexa.com